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The Impact Team is ready to
support your M&E, Operational
Research and training needs.
We bring in-house participatory
evaluation experts, seasoned
project management and admin
professionals and world-class

The Impact Team

The Impact Team's work in Monitoring and Evaluation, Capacity Building and Operational Research is underpinned by our deep understanding of Gender Issues. Find out more about our work and approach towards Gender here.

Monitoring and Evaluation

Our M&E services include:

  • Baseline surveys
  • Mid-term assessment and evaluations
  • Final evaluations
  • Multi-country assessments and evaluations
  • Mixed-methods assessment and evaluations
  • Qualitative Longitudinal assessments
  • Design of M&E systems for projects

The Impact Team specializes in using a mixed methods approach. In applying qualitative evaluation techniques, we use participatory and visualized tools. We supplement our qualitative work with quantitative surveys as needed.

Capacity Building

The Impact Team specializes in capacity building in general M&E for organizations, and we also offer specific trainings in participatory qualitative methods on a regularly scheduled workshop basis. In our capacity building work, we provide mentoring and coaching for organisations that would like to start or improve their M&E systems (including developing effective theories of change, indicator selection, monitoring and data gathering and analyzing methods, etc.) on-site or in RiH’s state-of-the-art training facility. Our organizational capacity building also can help clients to successfully combine new and existing M&E methods into their monitoring and evaluation work.

As part of our evaluation services, we often build capacity building workshops for client staff and their local partners into our project schedule.

Operational Research

ResultsinHealth’s Operations Research (OR) is a cost-effective and efficient way for implementing organizations to see what is working or and what is not in their projects and programs, or how best to structure an approach for new projects to achieve maximum impact. Our research is used improve implementation processes and strategies, and investigate results of individual components of ongoing programs.

When conducting OR, the Impact Team applies our expertise in qualitative participatory M&E techniques, such as Most Significant Change andPhotoVoice to address critical questions impacting current or future development programming. We specialize in carrying out Operational Research for programming related to poverty reduction, strengthening health systems and SRHR, social inclusion, and gender.

Meet our key advisors

The Impact Team has both in-house expertise and a deep pool of trusted advisors we work with on our assignments. These assignments include the areas of SRHR, Inclusion, and Organizational Development.

Ms. Suzan Doornwaard

Quantitative Method and Statistics Advisor

Suzan is an interdisciplinary social scientist (PhD) and research consultant with more than ten years of experience in designing and implementing large-scale, multi-method research projects. She has conducted research and provided technical assistance for a diverse range of organizations and has been involved in the entire project cycle, from study design, survey and protocol development, data analysis, and dissemination of findings to a wide range of stakeholders.

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Most of her work has focused on youth and the changing social and cultural contexts in which they develop, addressing issues such as sexual development, media use, youth culture, substance use, and problem behaviour. Suzan received her Ph.D. (2015) for her multi-method research on the role of the Internet in adolescent sexual development, which was part of the first multidisciplinary, large-scale longitudinal study on adolescent sexual development in the Netherlands.

Suzan has extensive knowledge of, and experience with, a wide range of quantitative, qualitative, and mixed-method methodologies. She is particularly experienced in analysing large samples of data using advanced statistical techniques, including descriptive statistics, difference testing, correlational testing, predictive or explanatory modelling, mediation, moderation, latent growth modelling, latent class analysis and more. She has also provided training and advice on statistics, research design, and research methods and designed various training tools. Suzan published research in 20+ scientific articles, reports or book chapters.

Ms. Saskia Ivens

Gender Advisor

Saskia is an independent Gender Equality Consultant with over 20 years of experience working for Global Affairs Canada, Women’s Rights Funds, the Netherlands Ministry of Foreign Affairs, the Netherlands Enterprise Agency (RVO), the United Nations, and International, Dutch, Canadian and other NGOs. Planning, Monitoring and Evaluation (PME) from a gender and intersectional lens is a key component to Saskia’s work, including project design, results-based management and theory of change, and program reviews.

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Thematic themes include SRHR, Food Security and Agricultural Value Chains, Climate Change, and Education. Saskia also is expert in carrying out Gender and Diversity Audits. She has an MSc in Rural Development Sociology from Wageningen University and an Advanced Master in International Development from Radboud University.

Saskia’s primary geographic s includes Africa and South Asia with some work in other countries (including the Netherlands for Gender and Diversity Audits). She has lived in Benin, Canada, Sri Lanka and Zambia and has a good network of Gender Equality Specialists in different countries.

Saskia has been collaborating with ResultsinHealth since she attended one of ResultsinHealth’s trainings on participatory M&E methods in 2017. She was one of the gender experts for the review of the CAHSS program of the Aga Khan Foundation Canada and she undertook an assignment for the Netherlands Ministry of Foreign Affairs on behalf of ResultsinHealth.

Ms. Hilde Kroes

Independent Consultant SRHR and Gender Equality

Hilde is an advocacy on SRHR and capacity building expert. She has more than ten years experience in the field of strategic political analysis, advocacy and diplomacy in the field of human rights and sexual and reproductive health and rights (SRHR), with a focus on young people’s sexual rights. She has work experience with civil society, young people, non-governmental organisations, UN agencies as well as governments. She was senior SRHR advisor at the Netherlands Ministry of Foreign Affairs in the Directorate International Cooperation (DGIS) where she was responsible for managing multinational SRHR advocacy and diplomacy programmes of NGOs funded by the ministry.

Mr. Aaron Bornstein

Organizational Development Advisor

Aaron is a democracy and governance and institution-building expert, with more than 25-year track record leading small and large teams in international development programs in Africa, Asia and the Former Soviet Union. He has been Team Leader on a wide array of programs, including the largest mother, child and youth welfare-support foundation in Central Asia, and governance-enhancement projects in Bulgaria, Cambodia and South Africa. Aaron has deep understanding of effective grant-making and CSO capacity building programs, and starting large foundations from scratch.

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Aaron has been a consultant and researcher associated with the Johns Hopkins University’s Center for the Study of Civil Society since 2016, working on Professor Lester Salamon’s “Philanthropication thru Privatization” (PtP) initiative.

Aaron started consulting for ResultsinHealth in 2017. He has substantial experience designing M&E systems, starting with Theories of Change, and providing organizational consulting in strategy and new business development. Aaron has a Masters of Arts Degree in International Development and Economics from the Johns Hopkins University School of Advanced International Studies.

Visit us

Zijlbaan 46
2352 BN Leiderdorp
the Netherlands

Contact us

+31 (0)71 - 760 1200