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Operational Research


Operational Research (OR) is often used by organizations to investigate how to structure an approach for project implementation, improve processes and strategies of ongoing programs so these can reach expected goals or look into results of individual components of ongoing programs. We take a ‘business style’ approach to Operational Research that is resource-considerate and time-sensitive. We recognise the importance of local context and cultures, meaning our research approach is flexible, adaptive, and carried out in the appropriate language.

What we do

Our expertise in Operational Research focuses on applying qualitative participatory M&E techniques, such as Most Significant Change, PhotoVoice and other participatory techniques, to address critical questions impacting current or future development programming. We specialize in carrying out Operational Research for programming related to poverty reduction, strengthening health systems and SRHR, social inclusion, and gender.  Our past OR assignments in Indonesia and Europe include:

Operational Research for Humanity and Inclusion (HI)

Over a three-year period (2019-2021), our team of associates has conducted Operational Research for Humanity and Inclusion , in cooperation with the Human Development Research Center (HDRC) in Bangladesh.

DIPGM, now in its third phase, is being implemented under the DFID-funded project, “Poverty Alleviation through Resilience and Disability Inclusive Graduation Model.” This OR employs a mixed method approach, with data gathered using quantitative and qualitative techniques.

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HRDC is responsible for collection and analysis of quantitative data from treatment and control households, taking a Randomized Control Trial approach.

ResultsinHealth was responsible for the qualitative research generating data through:

  • Key Informant Interviews (KII);
  • In-depth Interviews (IDI);
  • Focus Group Discussions (FGD), and;
  • the Most Significant Change (MSC) methods.

Our research explores the impact pathways of the intervention and is designed to enrich the quantitative findings from the HRDC’s Randomized Control Trial. Findings will be published in a scientific journal.

Operational Research on Program Keluarga Harapan (PKH)

RiH was contracted in 2014 by the Government of Indonesia to conduct Operational Research on its Program Keluarga Harapan (PKH), the country’s largest conditional cash transfer (CCT) program to increase basic school participation for children and improve the health status of mothers and children under 7 years of age. Our team of associates carried longitudinal qualitative research using Most Significant Change methodology. The key question being investigated was how social assistance programmes, such as PKH, can be used to allow the poorest to escape situations of extreme poverty.

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Stories of change, including improvements related to PKH’s CCT school attendance and health-related conditionalities, were collected and analysed.  The MSC technique was effective for bringing to light, in a retrospective manner, key changes attributable to PKH. During our process, we stimulated participation and dialogue between different stakeholders, included women as main beneficieries and others, through discussions of stories of change. Key findings of the research focused on the PKH programme’s effectiveness in reaching its intended goal, reducing poverty while building human capital.

Operational Research on the Access, Services and Knowledge (ASK) programme

In 2015, RiH conducted Operational Research (OR) on the opportunities and barriers for increasing the uptake of Sexual and Reproductive Health (SRH) services among underserved adolescent boys and girls in Indonesia. The Access, Services and Knowledge (ASK) programme – a three-year programme funded by the Dutch Ministry of Foreign Affairs – was launched in 2013 with the aim to improve SRH service uptake by people aged 10-24, which was proving challenging.

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To improve outcomes, RiH’s used various qualitative research methods to identify the pathways taken by young people to access SRH services in urban, suburban and rural areas in DI Yogyakarta, Indonesia.

The results of the OR, which included concrete recommendations on investments needs for increasing uptake of SRH services by young Indonesians, were presented at the International Conference of Family Planning in Bali, Indonesia, January 2016. In conducting this assignment, ResultsinHealth collaborated with Indonesian partner organisations, independent local consultants, and a local consultancy network.

Systematic review for the European Centre for Disease Prevention and Control (ECDC)

In 2010-2011, in a project funded by the European Centre for Disease Prevention and Control (ECDC), ResultsinHealth and the Dutch National Institute for Public Health and the Environment (Dutch RIVM) conducted a systematic review of the situation of HIV/STI among the Men who have Sex with Men (MSM) population in Europe.

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RiH conducted an inventory of HIV/STI prevention interventions targeted at MSM in Europe and North America and analysed available evidence and highlighted trends. Results of this project were published as in an ECDC technical report and presented at national, regional and international conferences.

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ResultsinHealth
Sisalbaan 5a
2352 AZ Leiderdorp
the Netherlands

Contact us

+31 (0)71 - 760 1200
office@resultsinhealth.org